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Strategic
Direction
What problem do you solve—and how do you
gain confidence that buyers will actually pay for a
solution? How will you extend your value beyond your
current product or service offering? |
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Business
Planning
How do you align all your functional areas
behind a focused product or service offering to a defined
customer? |
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Strategy
Offsites
How do you not only build on the collective
experience of your management team, but also
ensure a shared view of your market and your
challenges? |
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Positioning
In what areas are you the best in the industry? How
do you ensure that every employee has the same
answer to the most important prospect question: "How
are you better?" |
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Competitive
Differentiation
Intimately related to Positioning, how do you
drive your prospects' mental map of the players in
your market?
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Product
Roadmap
How do you build a multi-revision product
map that is influenced by your internal
capabilities, but driven primarily by the needs of
your prospects and customers? And how do you gain
confidence that your roadmap also preempts competitor
moves? |
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Target
Markets
Your value proposition is irrelevant unless
it is tied to specific, identifiable customer segments. To
whom are you selling and what are you saying?
Whether by industry or psychological profile, how do you
identify prospects quickly to help sales and marketing
teams focus? |
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Pricing
How do you move from cost-based pricing to
value-based pricing? Are you priced to beat a
competitor with a similar product or to convert prospects
to a new approach? How do you ensure that your pricing
makes sense both competitively and across your entire
product line? What is your pricing saying to your sales
force about priorities? |
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Communication
Strategies
Does your target market know your differentiation?
Do your communications, brand identity, and naming
reinforce corporate goals?
Who are your key influencers (buyer, I.T.,
press, analysts, ...) and do you speak to each in
the language that influences them via a
channel that reaches them? |
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Executive Communications
Does your organization adopt change as quickly as you
need? Does your executive team to articulate vision
effectively internally and externally to the point
that communications itself becomes part of your competitive advantage?
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Senior Management Coaching
Are your executives and directors peak performers
across the full range of their responsibilities? Do
your strategists sometimes stumble in building a
compelling case? Do your operational leaders struggle with
delegation of routine tasks? Do peer groups collaborate,
make decisions, and deal with conflict smoothly,
effectively, and routinely? |
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Demand
Generation/Promotions
From lead development to purchase decision, how do
you help your sales organization fill its pipeline
and close sales? Does your sales team actually use
the leads they receive? How effectively are your sales
promotions and marketing communications driving revenue?
Are all of these efforts resulting in sales you wouldn't
otherwise get? |
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Compensation
Plans
Do your best reps just sell as much as possible
and assume that their compensation will take care of
itself? Not even close. What behavior does your comp
plan drive? Is it retaining your performers? How
is your comp plan reinforcing your revenue goals? |
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Press/Analyst
Meeting Preparation
First question regarding analysts: are you
"telling" or "asking"? It
should vary by timing, offering, and analyst. If you are
"telling," how do you keep analysts receptive?
On the press side, how do you convince jaded editors to
actually listen to your story? |
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Sales
Order Process
It seems so easy—get the deal and send in the
order. But an effective sales order process combines
sales team pricing flexibility with management oversight,
minimal rep paperwork with minimal staff rework,
"selling what you've got" with customer feedback
on long-term needs, and more. Does yours? |
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Sales/Management
Reporting
What is your "dashboard" into your
business? Is it driven by an effective analysis
and forecasting function? Does your management team have
insight early enough to make effective pricing, promotion,
sales incentive, or product lifecycle decisions? Are your
processes delivering information "automatically"
so that reporting is timely and dependable—especially
during crunch times? |
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Sales
Tools/Training
Does your sales training result in greater
sales? Is your sales team equipped with the tools
to represent your company? Do they think so? |
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Sales
Incentives
You've learned long ago that top sales reps work for
something beyond a commission. What short-term actions are
you taking to make sure your reps and resellers stay
motivated and on track to hit their numbers? |
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Copy
Revision
From brochures to ads to datasheets to
presentations, is your value and differentiation
clear? Do you view existing drafts and tools with
the dissatisfaction of knowing that, while the content is
accurate, the impact remains weak? |
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Interim
Management
Are you filling senior positions in marketing,
sales management, or sales operations? During the search,
how are you ensuring that the teams reporting to these
open positions are focused, efficient, and supporting
corporate goals? |